Tenant Frequently Asked Questions
How Do I Qualify for Zero Security Deposit Option?Tenants must qualify through Obligo’s screening process after their application has been successfully approved by us. There is a minimum credit score requirement and there must be equivalent funds in your bank account/credit card to meet your normal security deposit obligation. There is NO cost to find out if you qualify for this service and enrollment is 100% optional. Obligo charges a small monthly fee if you choose to enroll.
Obligo Resident Overview
Who Do I Contact for a Maintenance Request?Our 24/7 Maintenance Hotline is: 808-451-2846
When is My Rent Due?Rent is due on the 1st of each month and will be considered late after 5:00pm on the 3rd of the month. A 10% late fee will be charged to all late rent payments not received by time/date mentioned above.
Can I Break My Lease?You must put your request to break your lease in writing either by mail or email. Normally, we do not allow tenants to break a fixed lease. However, we will allow you to break the lease with the following conditions:
- You cooperate fully with us in finding a new tenant. This includes allowing us to show the property with no hassles with property notification and keeping the interior in “show-ready” condition
- You must pay for any advertising costs involved in re-renting the property.
- You must pay for any lost rent, including vacancy. For example, if your last day is May 1 and the new tenants move in May 11, then you must pay for those 10 days.
- You must remain current with your rent, even if you move out. In the event that we are able to re-rent the unit during your lease term, we will prorate any remaining days in the given month and reimburse you. Security deposits cannot be used for your last month’s rent.