Tenant Frequently Asked Questions

  • How Do I Qualify for Zero Security Deposit Option?

    Tenants must qualify through Obligo’s screening process after their application has been successfully approved by us. There is a minimum credit score requirement and there must be equivalent funds in your bank account/credit card to meet your normal security deposit obligation. There is NO cost to find out if you qualify for this service and enrollment is 100% optional. Obligo charges a small monthly fee if you choose to enroll.

    Obligo Resident Overview
  • Who Do I Contact for a Maintenance Request?

    Our 24/7 Maintenance Hotline is: 808-451-2846
  • When is My Rent Due?

    Rent is due on the 1st of each month and will be considered late after 5:00pm on the 3rd of the month. A 10% late fee will be charged to all late rent payments not received by time/date mentioned above.
  • Can I Break My Lease?

    You must put your request to break your lease in writing either by mail or email. Normally, we do not allow tenants to break a fixed lease. However, we will allow you to break the lease with the following conditions:
    1. You cooperate fully with us in finding a new tenant. This includes allowing us to show the property with no hassles with property notification and keeping the interior in “show-ready” condition
    2. You must pay for any advertising costs involved in re-renting the property.
    3. You must pay for any lost rent, including vacancy. For example, if your last day is May 1 and the new tenants move in May 11, then you must pay for those 10 days.
    4. You must remain current with your rent, even if you move out. In the event that we are able to re-rent the unit during your lease term, we will prorate any remaining days in the given month and reimburse you. Security deposits cannot be used for your last month’s rent.